C4M's hands-on training programs have been used throughout the United States. Known for their emphasis on small groups, team building style, and learn-by-doing approach, these one/two-day offerings generate excitement and enthusiasm among attendees of all types-from customer service reps to engineers to high-level administrators and medical doctors. Costs are $2100-$2400 per day plus travel expenses. Please note - every C4M course is custom designed for the particular organization and its crucial issues.

HOW to COMMUNICATE with EMPLOYEES ::..

This one-day program for supervisors and managers, uses C4M's interactive book, Communicating with Employees, to assist them to successfully dialogue with their employees. The training also includes examples of using communication to achieve specific corporate objectives. Evaluation and feedback systems are emphasized.

This course helps you make the kind of changes in your organization that will break communication log jams and let people get their jobs done. This course emphasizes the fundamentals of moving information up, down and sideways within your organization efficiently and effectively.

Each program covers:

Communication and the bottom line.
The new workplace and communication.
Flow-Content-Impact. How good communication pays off!
Evaluating communication effectiveness at your own organization.
Installing effective communication systems.
Communication benchmarking for achieving objectives - a unique aspect to the C4M approach.
HR communication.
Feedback systems.
Building employee communication tool kits.
One-on-one employee communication for the future.

TALKING to COMMUNITIES ::..

This course, which includes managing community relations, shows how to approach a meeting where contentious situations may develop. Using role-playing and case studies, participants learn the psychology of hostile behavior, how to disarm it and turn it into usable input.

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